No third-party trackers
There is no analytics, advertising, social pixel or tag-manager script anywhere in this app. Fonts, icons and imagery are served from our own domain, so no outside company is contacted while you browse.
Privacy & data access
Your information stays yours
AVALUX is the cleaning division of Donye Group (ABN 91 864 466 367). This page explains what we collect, what anyone can see without signing in, and what is protected behind authentication. No third party has access to this app's data.
How we protect the platform
Encrypted in transit
Every request is served over HTTPS with HSTS, and insecure requests are upgraded automatically. Mixed content is blocked.
Locked-down data access
Client and staff records are protected by row-level database rules. Private pages are sent with no-store caching and are excluded from search indexes.
Minimal collection
We ask only for what is needed to quote, schedule, invoice and support your clean — name, contact details, site address and job notes.
Public — no sign-in
Open to everyone
Home, service and story pages
Marketing content only. No account, no personal data.
Contact and booking forms
You choose what to send us. Submissions are stored privately and are never publicly readable.
Ask AVALUX search
Your question is used to return an answer and to improve our published FAQs. No account required.
Install page and diagnostics
Device checks run locally in your browser; results are not uploaded.
Protected — sign-in required
Behind authentication
Client portal
Sites, quotes, invoices, receipts and booking history — sign-in required, scoped to your account only.
Staff dashboard
Enquiries, jobs, crews, payroll and audit logs — staff sign-in plus role permissions.
Documents
Invoices, payslips and compliance exports are generated only for authorised, permissioned users.
Secure tracking links
Single-purpose links that reveal only the referenced enquiry and are excluded from search engines.
Your choices
You can request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it for tax, insurance or work-health-and-safety records. We keep enquiry, job and invoice records for as long as Australian record-keeping obligations require, then remove them.
We do not sell, rent or share your information with advertisers or data brokers. We share details only with the people delivering your service and with providers strictly needed to run the platform — email and SMS delivery for messages you asked us to send, and our hosting and database provider. They act on our instructions only.
Messages you compose while offline are stored on your own device and sent when your connection returns. Diagnostics and install logs stay on your device.
Questions or a privacy request? Email info@donyegroup.com or call 0422 754 400.